Privacy Policy

Information We Collect

We may collect and process various types of information, including:

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications), payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
 

1. Personal Information: This includes your name, email address, and any other information you provide when you sign up for our newsletter, submit comments, or contact us.

2. Usage Data: We collect information about how you interact with our Website, such as your IP address, browser type, pages visited, and the time and date of your visit.

3. Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your experience on our Website. You can manage your cookie preferences through your browser settings.

4. Third-Party Data: We may receive information from third-party sources, such as social media platforms when you interact with our content or use third-party services on our Website.

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.
    

How We Use Your Information

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We use your information for various purposes, including:

1. Providing and improving our services, content, and user experience.

2. Communicating with you through emails, newsletters, and updates.

3. Responding to your inquiries, comments, or requests.

4. Analyzing and understanding user behavior to optimize our content and services.

5. Customizing content and advertising based on your interests and preferences.
    

Data Sharing and Disclosure

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure our store and its service providers' secure handling of credit card information.
 

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website and delivering our services.

2. Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.

3. Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or the rights, privacy, or safety of others.

4. Affiliate links:
    

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. We may contact you via email, telephone, text messages, and postal mail for these purposes.

Your Choices and Rights
 

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can also unsubscribe from our newsletters and communications at any time. To exercise these rights, please contact us at info@travellingcoconut.com.
 

Security
 

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure. We encourage you to take steps to protect your information as well.
 

Links to Other Websites
 

Our Website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the content or privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
 

Children's Privacy
 

Our Website is not intended for individuals under the age of 13. We do not knowingly collect or maintain personal information from children under 13 years of age.
 

Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time. The updated version will be posted on our Website, and the latest revision date will be indicated. We recommend checking this page periodically for any changes. We reserve the right to modify this privacy policy anytime, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 
 

Contact Us
 

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@travellingcoconut.com.
 

By using our Website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.